We seek to understand your needs, so we can deliver the right solutions for you

ManageWatch partners with you as your virtual CIO and IT department, allowing you to focus on running your business, not your technology. We become an extension of your business and a true partner by assuming your technical responsibilities in the relationship.

We have a four step technology support life cycle:

  1. Assessment

    We take the long view with our clients – what do they make, produce or deliver to generate revenue and how can we help them save money or increase value in their IT systems to help deliver on their promise? A business needs assessment evaluation is the right tool for forecasting where a company is and where it is planning to be and what technology and support infrastructure must be present to meet these objectives. Taking the long view for our clients is always in their best interest.

  2. Planning

    By listening to our clients and learning about their business goals and objectives, we can advise them on a technology Plan that aligns their long-term business goals and uses the right technology – whether LAN or in the cloud – in an effective, successful, measurable and meaningful way. The recommended solutions will always maximize your invested technology and be made up of proven technologies designed to lower cost and increase efficiencies. Solutions may include hardware, software, or cloud computing, such as virtual servers or hosted Microsoft® Exchange.

  3. Deployment

    Deployment of the solutions in the technology plan is the third step. Every detail is considered to insure your transition is hassle free and that the solutions begin to pay dividends right away. Thorough documentation of the process and final result are included and help to insure a seamless transition to new technology or services.

  4. Maintenance

    We provide daily management and administration of your systems by performing proactive and preventative network management, maintenance and monitoring. We utilize at least two industry network management applications with fully integrated tool suites to monitor and manage your system, because we are committed to understanding the state and affair of your network. Through these applications and our dedicated management processes, we look at your systems in a variety of ways and at a granular level. Because your network is managed 24/7/365, we can respond quickly to issues before they become a problem, and in most case, before you are even aware of them.