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Business & Technology Assessment
Assessment
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The Business and Technology Assessment will outline where you rank against industry averages and how you rate for business maturity for companies like yours. Your results may surprise you!

The Business and Technology Assessment triangulates business systems effectiveness, technology appropriateness and best practice business and technology support models.

Why are we offering this assessment for free? Because we believe by understanding where you rank and what your next steps are to mature your business and support it, that you will come to ManageWatch for services that grow your top line and lower your bottom line.


Business
Corporate Strategy:   direction and leadership – What is your company course and employee buy in?
Revenue Potential:   sales effectiveness – How are you selling, what are you doing right, what are you missing on?
Operational Efficiency:   operational excellence – How is internal communication and work flow being handled?
                                             What are the touch points and restrictions?
Financial Systems:   financial and accounting effectiveness – Are your financial systems and processes open for real
                                      time reporting for immediate decision making?
Technology
Operating System
Service Pack Level
Domain
Systems Hardware
Storage
Backup Solutions
IP Schemes
Peripherals
Virus/SPAM Protection
Network Security
Security Issues
Installed Applications
Operating System
Service Pack Level
Domain
Systems Hardware
Storage
IP Schemes
Peripherals
Virus Protection
Security Issues
Installed Applications
SpyWare Solution
Client Network Documentation
Network Diagrams
Router Models, Type, Configuration
Firewall Models, Type, Configuration
Switch Models, Type, Configuration
Connectivity Type
Connectivity Design
Network Printers
Virus Protection
Security Issues
Device Physical condition
Support Types


1 2
Ad Hoc Support
Any and everyone-
  • Support cost is high
  • Solutions are faulty and dangerous
  • No documentaion or expert knowledge base
Contract Part Time/Full Time
Blocktime or scheduled resource-
  • Inefficient and wasteful
  • No monitoring or problem prevention
  • Routine at best
  • No technical value or investment
  • No vision or leadership
3 4
Dedicated Support by Function with Outsourcing Support
Contract services-
  • Hire or add head count; limited by skillset time and experience
  • 1 to 1 versus many to 1 application value
  • Management or monitoring may be applied
Proactive Outsouring
Best practice proactive network management-
  • Best practice standards
  • Comprehensive documentation
  • Compliance
  • Sophisticated monitoring and Management and HP tools
  • Detailed reporting
  • Accountability and control
  • Technical leadership partnering
  • Many to 1 synthesis


Customer Information


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