IT Outsourcing

Outsourcing increases network performance to increase company productivity; helping you make more money, while reducing risk and increasing company communication and morale; positively affecting your bottom line.

ManageWatch offers IT Outsourcing solutions that provide best practice network, server and desktop management, monitoring, alert escalation, incident remediation, reporting, and exceptional customer service to ensure best practice network systems uptime and availability.

ManageWatch IT Outsourcing is for companies that don't want to operate certain aspects of their business systems or network. IT Outsourcing delivers both on-site and outsourced network monitoring and management of your business systems. By IT Outsourcing companies leverage economies of scale to receive best practice network management at prices traditionally lower than can be recognize with internal IT staff.

ManageWatch automates day to day IT tasks and is rapidly deployed and cost effective.

The ManageWatch process includes:

• Proactive network management,
• Proactive network monitoring,
• Managed help desk,
• Remote control features,
• Network status reporting with insight

Service task include the following:

• 24/7 Availability Monitoring (WMI/SNMP)
• Services Monitoring and Notification
• Backup Solution Management
• Event/Application , System and Security Log Monitoring
• Security Patch Management (SQL Server, Exchange, IIS, OS)
• Application Addition and Change Notification
• Hardware Change Notification
• Security Log Monitoring
• Spyware Removal and management*

• Daily System Audits
• Virus Definition Management*
• End User Support Portal
• Monthly Management Reports
• Standard Mgmt Scripts (defrag, etc…)
• Asset Inventory and Management of PC Systems
• Report Generation
• Remote Management
• Weekly Status Reports

ManageWatch IT Outsourcing will:

• Lower your total cost of ownership and improve return on investment (ROI)
• Increase your productivity
• Improve your server reliability
• Improve application and data availability
• Reduce security risk
Ensure business continuity and aggressive recovery time

Customer value includes:

• Reduces IT cost and improves shareholder value
• Provides the flexibility to transition and transform to the next generation of infrastructure and applications
• Allows the company to focus on there core capabilities
• Improves company communication and cooperation
Gains access to industry, business and technology experts

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